Hi there!

Every piece of jewelry we forge is culturally-inspired and designed with your uniqueness in mind. Our headwraps are not only stylish but also comfortable, breathable, and suitable for any occasion. Our hope is that you'll love them as much as we do.

However, we acknowledge that online shopping can sometimes be a challenging experience, and your total satisfaction is our utmost priority. Therefore, if for any reason our products did not meet your expectations, we offer a 'No Questions Asked' return policy within 30 days of purchase.

Should you wish to initiate a return, please contact, providing your order number, the items you wish to return, and the reason for your return. We will promptly provide you with the necessary details and our return shipping address.

Please send your item back to us using a traceable shipping method. Unfortunately, Origin and Ore cannot be held responsible for packages lost in transit. As the customer, you will have to bear the return shipping costs, and we recommend using a service that provides tracking information for your reference.

Once we receive your return package and validate its condition, we will process the refund to your original payment method. Please note, it can take up to 10 business days from the date we receive the returned merchandise for your money to be refunded.

That being said, we here at Origin and Ore are always here to assist and guide you. If you have any questions or concerns regarding our return policy, please don't hesitate to reach out to us. Thank you for your trust and we look forward to providing you with an enriching multicultural shopping experience.